Frequently Asked Questions
Everything you need to know about shopping with NOMAD.
What are your shipping rates and delivery times?
We offer standard shipping globally. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original, unused condition with all packaging and tags intact for a full refund.
Which payment methods do you accept?
NOMAD accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.
How do I contact customer support?
Our support team is available via email at support@nomad.com or through our live chat feature on the website from Monday to Friday, 9:00 AM to 6:00 PM EST.